Christian Cabarrubias, one of MySource’s Operations Managers, embodies growth and leadership with over 7 years of BPO experience. Starting as an agent, he quickly rose to leadership, contributing greatly to MySource’s growth through his expertise in customer service, cold calling, and back-office operations. Known for his innovative mindset and commitment to open communication, Christian thrives on overcoming challenges and driving efficiency. His advice to aspiring professionals: “Never stop learning, trust the process, and don’t fear failure—big things start small.”