MySource Solutions

Hire Your Full-Time, Dedicated Staff

Outsourcing services  designed  to help you scale your business

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Contact Us

About MySource Solutions

MySource Solutions is a leading professional business process outsourcing (bpo) and offshore outsourcing provider with headquarters located in Kansas City, MO, and our operational team located in Cebu, Philippines. Established in 2017, MySource was founded by three veteran executives from the managed services and risk management industries that saw an ever-increasing need to support small and medium sized businesses by providing crucial back-office and support services.

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Our collaborative, team-based approach, helps to significantly reduce cost and optimize operational efficiencies. MySource’s clientele includes customers from a variety of industries providing part of or all of their back office, customer service, IT, and administrative needs. Our modern offices in Cebu have over 400 associates. Supporting these incredible team members is the latest and greatest technology, allowing for the best-in-class service that our customers come to expect.

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About MySource Solutions

MySource Solutions is a leading professional business process outsourcing (bpo) and offshore outsourcing provider with headquarters located in Kansas City, MO, and our operational team located in Cebu, Philippines. Established in 2017, MySource was founded by three veteran executives from the managed services and risk management industries that saw an ever-increasing need to support small and medium sized businesses by providing crucial back-office and support services. 

Our collaborative, team-based approach, helps to significantly reduce cost and optimize operational efficiencies. MySource’s clientele includes customers from a variety of industries providing part of or all of their back office, customer service, IT, and administrative needs. Our modern offices in Cebu have over 200 associates. Supporting these incredible team members is the latest and greatest technology, allowing for the best-in-class service that our customers come to expect.

How it works

MySource’s process is designed to smoothly integrate with your current setup, outsourcing business processes (BPO services) can effectively scale your business and reduce ​operational costs with your remote dedicated staff in the Philippines.

Discovery

We find out your needs and requirements

Recruitment

We only hire the best talent for your company

Reporting

Your dedicated remote staff reports daily

Management

Our management team will oversee your team

We've been working with some awesome companies around the world.

Using a BPO (business process outsourcing) is a strategic decision that provides you with a number of benefits. It reduces costs and increases business speed. It lets the company focus on its core competencies and increases its agility to take advantage of market shifts.

Request A Quote
Customer
Support

We provide amazing support to you and your customers. A happy customer is a returning customer.

Admin
Support

We provide a variety of services ranging from Accounting, Graphic Design, Web Development,
Recruitment,  Payroll and HR Administration and more 

E-commerce
Support
We help many eCommerce businesses with orderHere are the clients we have helped to outsource customer support:



processing, refunds, product upload and much more.
Digital
Marketing

We help companies get found online, whether you need email marketing, social media marketing, content marketing, we can help.

Need Help?

Contact Us Now!

Get In Touch

    What our client say!

    "Frances is great at addressing errors and a great asset! Tabitha and Rechielyn doing phenomenal job! Ivan dwight is always responsive and very professional I never see inaccuracies in info."
    Josh
    Josh
    "Great agents and great management. I don't even feel like the agents are offshore at times, overall better show rates!"

    Mən böyük qazanc əldə etdim, çünki 1win yüksək əmsallarla mərc edirəm.

    Misty
    Misty
    "CK is amazing. She operates as a seamless member of our team. "
    Jon S.
    Jon S.
    "Took a lot of hiccups and missteps to get to a point where we are now. But now that everyone trained well, It's going well! We were growing so fast and MySource helped us keep up, they were also very flexible when global circumstances caused us to cut back on staffing for a short period. So far all is going fantastic! going really super smoothly Crystal and Wilson has been doing great!"
    Rebeca
    Rebeca
    "Very helpful. Speechless, MySource is AWESOME! Everything that I hear coming from my onshore leads that is managing the MySource team right now, everything is POSITIVE. I can't say anything negative at all. The team, the management - all SPOT ON. If there is a problem, you guys resolve it right away."
    Angelica
    Angelica
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    Need A Free Estimate?

    Get a Free Estimate
    844 - 468 - 3330
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    Community Outreach

    ONE OF THE TOP BPO COMPANIES IN THE PHILIPPINES

    Hire Your Full-Time,
    Dedicated Staff

    Outsourcing services designed
    to help you scale your business
    Request A Quote

    Certification

    Obtaining company certification demonstrates compliance with industry standards and best practices, enhancing credibility and fostering trust between our business and yours.

    5-Step Process

    How does it work?

    1st Step
    1st Step

    Request A Quote

    Take the next step towards your business goals by entering your information on the request a quote page and letting our team craft a personalized solution just for you.
    2nd Step
    2nd Step

    Discovery Call

    Embark on a productive journey as our experts guide you through a discovery call, unraveling your unique business needs and exploring the perfect solutions for your success.
    3rd Step
    3rd Step

    Pre-kick Off

    The week prior to Start Date we would hold a Pre-Kickoff Meeting. To introduce you to the management team and your assigned Customer Success (Account) Manager. We would review pre-setup needs like email access, CRM access, etc. We would also establish the kick-off working/training sessions that occur during the first few days of start-up.
    4th Step
    4th Step

    Kick Off

    Get ready to kick off an exciting journey as we initiate the implementation process, collaborating closely with you to bring your vision to life and achieve your desired outcomes.
    5th Step
    5th Step

    Continuous Touchpoints and Healthchecks

    At MySource Solutions, we prioritize ongoing communication and health checks throughout our partnership, ensuring continuous touchpoints to evaluate progress, address any evolving needs, and maintain a strong and thriving relationship with your business.
    Map

    We've been working with some awesome companies around the world!

    Need Help? Contact Us Now!

    testimonials

    What People Say About Us

    "Frances is great at addressing errors and a great asset! Tabitha and Rechielyn doing phenomenal job! Ivan dwight is always responsive and very professional I never see inaccuracies in info."
    Josh
    Josh
    "Great agents and great management. I don't even feel like the agents are offshore at times, overall better show rates!"
    Misty
    Misty
    "CK is amazing. She operates as a seamless member of our team. "
    Jon S.
    Jon S.
    "Took a lot of hiccups and missteps to get to a point where we are now. But now that everyone trained well, It's going well! We were growing so fast and MySource helped us keep up, they were also very flexible when global circumstances caused us to cut back on staffing for a short period. So far all is going fantastic! going really super smoothly Crystal and Wilson has been doing great!"
    Rebeca
    Rebeca
    "Very helpful. Speechless, MySource is AWESOME! Everything that I hear coming from my onshore leads that is managing the MySource team right now, everything is POSITIVE. I can't say anything negative at all. The team, the management - all SPOT ON. If there is a problem, you guys resolve it right away."
    Angelica
    Angelica
    Previous
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    Need help? Call our support team at 844-468-3330

    MySource is a leading BPO in North America with operations based in the Philippines. We have a proven track record and provide service to a variety of companies in the US.

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