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Who Is MySource

Who is MySource?

Who is MySource? MySource is a dynamic network of individuals, all working at delivering meticulously tailored solutions to meet the diverse needs of businesses and organizations across a variety of industries (link to Industries tab). Simply and technically put, we are a Business Process Outsourcing (BPO) company. With strong roots in Kansas City, we also […]

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FAQs

FAQs in the BPO Industry What is BPO?​ BPO stands for Business Process Outsourcing. It is a business practice where a company contracts out specific non-core tasks or processes to a third-party service provider, like MySource. How does BPO benefit businesses? There are a multitude of benefits for businesses, but the main one is saving

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Best Practices for Keeping Customers Happy and Returning

Best Practices for Keeping Customers Happy and Returning

Best Practices for Keeping Customers Happy and Returning Best Practices for Keeping Customers Happy and Returning, aside from offering a quality product, keeping customers happy and returning for business really comes down to three things: honest feedback, continuous improvement, and communication. Let’s explore how and why these things are so important to customer satisfacton. Why

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