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BUSINESS SOLUTIONS

Benefits-and-Challenges-of-Offshoring-in-the-Philippines

Benefits and Challenges of Offshoring in the Philippines

bpo, BUSINESS SOLUTIONS /

The Philippines has become one of the leading destinations for outsourcing, attracting businesses worldwide looking for cost-effective and high-quality solutions. With its skilled workforce, strong cultural alignment with Western countries, and favorable economic conditions, the Philippines has established itself as a reliable partner for global outsourcing needs. However, like any business strategy, offshoring comes with […]

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Best Practices for Keeping Customers Happy and Returning

Best Practices for Keeping Customers Happy and Returning

bpo, BUSINESS SOLUTIONS /

Best Practices for Keeping Customers Happy and Returning, aside from offering a quality product, keeping customers happy and returning for business really comes down to three things: honest feedback, continuous improvement, and communication. Let’s explore how and why these things are so important to customer satisfacton. Why Do Negative Experiences Drive More Feedback Than Positive

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Who Is MySource

Who is MySource?

bpo, BUSINESS SOLUTIONS /

MySource is a dynamic network of individuals, all working at delivering meticulously tailored solutions to meet the diverse needs of businesses and organizations across a variety of industries (link to Industries tab). Simply and technically put, we are a Business Process Outsourcing (BPO) company. With strong roots in Kansas City, we also have two operational

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What is Knowledge Process Outsourcing (KPO)

What is Knowledge Process Outsourcing (KPO)

BUSINESS SOLUTIONS /

MySource Solutions | Outsourcing News Your Comprehensive Guide to Knowledge Process Outsourcing (KPO) and Its Business Growth Benefits In recent years, Business Process Outsourcing (BPO) has become a staple in the global economy, transforming how businesses operate and thrive. Yet, amidst the familiarity with BPO, Knowledge Process Outsourcing (KPO) remains a lesser-known but pivotal strategy in

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