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what is bpo

FAQs in the BPO Industry What is BPO?​ BPO stands for Business Process Outsourcing. It is a business practice where a company contracts out specific non-core tasks or processes to a third-party service provider, like MySource. How does BPO benefit businesses? There are a multitude of benefits for businesses, but the main one is saving …

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Faqs

FAQs in the BPO Industry What is BPO?​ BPO stands for Business Process Outsourcing. It is a business practice where a company contracts out specific non-core tasks or processes to a third-party service provider, like MySource. How does BPO benefit businesses? There are a multitude of benefits for businesses, but the main one is saving …

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Best Practices for Keeping Customers Happy and Returning

Best Practices for Keeping Customers Happy and Returning Aside from offering a quality product, keeping customers happy and returning for business really comes down to three things: Honest feedback, continuous improvement, and communication. Let’s explore how and why these things are so important to customer satisfacton. Why Do Negative Experiences Drive More Feedback Than Positive Ones? …

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Business Process Outsourcing BPO in the Philippines

Business Process Outsourcing (BPO) in the Philippines Business Process Outsourcing (BPO) is an increasingly popular option for businesses looking to increase efficiency while cutting costs. It involves the transfer of certain business processes and activities from one company to a third-party provider and is often used in areas such as customer service, information technology, finance, accounting …

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