December 11, 2024

Smiling Business Man Customer Talking On Phone Communicating At Workplace

Remote Customer Service Best Practices: Keeping Customers Happy and Returning

Aside from offering a quality product, keeping customers happy and returning for business really comes down to three things: honest feedback, continuous improvement, and communication. Let’s explore how and why these things are so important to overall customer satisfaction, especially remote customer service. Why Do Negative Experiences Drive More Feedback Than Positive Ones? Have you […]

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Mylene Silva: Traffic Coordinator

Mylene Silva In the world of Business Process Outsourcing [BPO], MySource stands out as a company dedicated to delivering exceptional services while fostering a welcoming and supportive workplace culture. Behind the scenes, the Corporate Admin Manager plays a crucial role in ensuring that the company’s operations run smoothly, and that employees and clients alike are

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Ivan Jerez: A Superstar Among Us

Ivan Jerez In the ever-evolving realm of information technology, individuals who possess a blend of expertise, dedication, and a passion for innovation are the driving forces behind a company’s success. Ivan Jerez, the superstar IT Manager of MySource, exemplifies these qualities and more. With a rich background and a deep understanding of technology, Jerez’s journey

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